Refund policy

7-DAY RETURN POLICY

Your Business, LLC accepts eligible return requests within 7 days of delivery or local pickup.

To qualify for a return, the item must be unworn, unused and in the same condition in which it was received, with any original tags and packaging. A receipt or other proof of purchase is required.

To request a return, email YourBusinessSC@gmail.com before sending or dropping off the item. Returns sent or delivered without prior approval will not be accepted.

Approved returns should be sent to:

Your Business, LLC
1058 Yeamans Hall Road
Hanahan, SC 29410

Customers are responsible for return shipping costs unless the item was damaged, defective or incorrect due to an error by Your Business, LLC. Original shipping charges are nonrefundable.

CUSTOM & NON-RETURNABLE ITEMS

Because they are made specifically for the customer, personalized, monogrammed, embroidered, screen-printed, custom-designed and special-order items are final sale and cannot be returned or exchanged.

Group, team, school and fundraiser orders are also final sale unless an item is defective or Your Business, LLC made an error. Please carefully review all names, wording, sizes, colors and design details before approving or submitting an order.

Sale items and gift cards are final sale.

DAMAGES, DEFECTS & ORDER ERRORS

Please inspect your order when it arrives or is picked up. If an item is damaged, defective or different from what you ordered, contact us promptly at YourBusinessSC@gmail.com. Please include your order number and clear photos so we can evaluate the issue and make it right.

EXCHANGES

For eligible non-custom items, the fastest way to receive a different item or size is to request a return. Once the return is approved, a new order may be placed for the replacement item.

REFUNDS

We will notify you after the approved return has been received and inspected. If approved, the refund will be issued to the original payment method within 10 business days. Your bank or credit card company may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact YourBusinessSC@gmail.com.